Introduction
At Razan Sketch , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our artworks. By using our website, you consent to the practices described in this policy. We may update this policy periodically, and it is your responsibility to review it regularly. Your continued use of the site after changes indicates your acceptance of the updated policy. If you do not agree with this policy, please do not use our website.
Data Collection
We collect only the personal information necessary to provide our services, such as your name, email address, and shipping details when you make a purchase. Information is gathered when you voluntarily provide it during transactions or inquiries. We may also collect non-personal data, like browsing patterns, to improve our website’s functionality. No sensitive financial information is stored on our servers; payments are processed through secure third-party providers. We do not collect data from third parties about you without your explicit consent. All data collection adheres to applicable privacy laws and regulations.
Use of Information
Your personal information is used to process orders, deliver artworks, and communicate order updates or promotional offers. We may use anonymized data to analyze user behavior and enhance our website’s performance. Your information is never shared with third parties for marketing purposes without your permission. We use your data to ensure a personalized experience, such as recommending artworks based on your preferences. All communications are conducted securely to protect your privacy. You can opt out of promotional communications at any time.
Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. Our website uses encryption technologies to safeguard data during transmission. Access to your data is restricted to authorized personnel who need it to perform their duties. We regularly review and update our security protocols to maintain their effectiveness. In the unlikely event of a data breach, we will notify affected users promptly as required by law. Your trust in our data protection practices is our priority.
User Rights
You have the right to access, correct, or delete your personal information held by us at any time. You may request a copy of the data we have collected about you by contacting us directly. You can also request that we restrict or stop processing your data, subject to legal obligations. If you believe your data is being mishandled, you have the right to lodge a complaint with a supervisory authority. We will respond to all data-related requests promptly and in accordance with applicable laws. Your rights to privacy are respected and upheld by our team.
Third-Party Services
We may engage trusted third-party service providers to facilitate website operations, such as payment processing or shipping. These providers are contractually obligated to protect your data and use it only for the services they perform. We do not share your information with third parties for their own marketing purposes. Links to external websites on our site are not covered by this policy, and we encourage you to review their privacy practices. We ensure all third-party services comply with relevant data protection regulations. Your data remains secure even when handled by authorized partners.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Data related to purchases is kept for a period required by law or to complete transactions and resolve disputes. Once no longer needed, your data is securely deleted or anonymized. You may request the deletion of your data at any time, subject to legal requirements. We regularly review our data retention practices to ensure compliance with privacy laws. Your information is never kept longer than necessary to serve you.
Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@razan-sketch.com
Phone: +91 7608084784
Address: 70/35, 1st Floor, WutStreet, Periamet, Chennai, Tamil Nadu 600003